Contact information
Contact Us
We're Here to Help
Whether you have a question about our handbags, sling bags, laptop bags, trolley bags, backpacks, or your recent order, the Ravia support team is always ready to assist you.
From product recommendations to order tracking, shipping updates, returns, exchanges, and bulk purchase inquiries, we're committed to providing a smooth and hassle-free shopping experience.
Our goal is to respond quickly and ensure every customer receives the support they deserve.
Customer Support
📧 Email
parthenterprises2906@gmail.com
📞 Phone
+91 96898 22668
🕒 Business Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
We aim to respond to all customer emails within 24–48 business hours.
Visit Our Office
Ravia
By Parth Enterprises
Loha Oli, Itwari
Nagpur, Maharashtra – 440002
India
Please contact us before visiting to ensure the appropriate team member is available to assist you.
How Can We Help?
Our customer support team is happy to assist with:
Product Information
Need help choosing the right handbag, backpack, laptop bag, sling bag, or trolley bag? We'll help you find the perfect option for your needs.
Order Tracking
Need an update on your shipment? Contact us with your order details and we'll help you track your package.
Shipping Information
Questions about delivery timelines, shipping charges, or service availability? We're here to help.
Returns & Exchanges
If you need to return or exchange an item, our team will guide you through the process according to our Return & Exchange Policy.
Bulk & Corporate Orders
Looking to place a bulk or corporate order? Contact us for customized pricing and assistance.
General Customer Support
Have another question? We're always happy to help.
Why Shop With Ravia?
At Ravia, we believe that premium-quality bags should be stylish, durable, and affordable.
Every product is carefully selected to offer excellent craftsmanship, practical functionality, and modern designs suitable for work, travel, college, and everyday use.
Whether you're shopping for a fashionable handbag, spacious tote bag, durable laptop bag, versatile backpack, or reliable trolley bag, our goal is to provide products that combine quality, value, and style.
Your satisfaction is at the heart of everything we do.
Frequently Asked Questions
How quickly will I receive a response?
Our support team typically responds within 24–48 business hours.
Can I track my order?
Yes. Once your order has been shipped, you'll receive tracking details. If you need additional assistance, simply contact our support team.
Can I modify or cancel my order?
If your order has not yet been processed for shipping, we'll do our best to accommodate your request. Please contact us as soon as possible.
Do you accept bulk or corporate orders?
Yes. We welcome bulk purchases and corporate inquiries. Please contact us for pricing and availability.
How do I start a return or exchange?
Simply reach out to our customer support team with your order details, and we'll guide you through the return or exchange process.
Need Assistance?
Complete the contact form below, and one of our support specialists will get back to you as soon as possible.
We're committed to making your shopping experience simple, secure, and enjoyable.
Thank you for choosing Ravia.